No drive to the shop and no waiting for a pickup. I connect to your PC remotely, find the problem, and fix it while you watch. When we're done, your important files can live safely in your own storage space.
If your computer can get online, I can usually fix it without you leaving the house. You stay in control the whole time and can end the session whenever you like.
Get your own private storage account for photos, documents, and backups. Log in from any computer to upload or download what you need.
Email me and tell me what your computer is doing. I'll let you know if it can be fixed remotely and what it will cost.
Download the support program and run it. That's all you need to do. Once it's running, I can connect to your computer.
I work on your PC while you watch. When it's done, I can back up your important files to your storage account.
Download and run this when we start a repair session. Once it's running, I can connect to your computer and get to work. There's nothing else you need to do, and you can end the session anytime.
Email me what's going on with your PC and I'll get back to you about fixing it remotely.
Log in with the username and password I set up for you to upload or download your files.